A few answers.

Compare the durations on the product page. The selected option updates the price before you add it to your cart.

Contact support with your order number. Refund eligibility is covered by the published refund policy.

Start with your game, then compare the available products and durations. Check the requirements on the product listing. If you’re unsure, ask our team before ordering.

Open the product status page for the latest published updates. Check your product before you order, especially after a game update.

The product page lists supported systems and any additional hardware. Compare those requirements with your setup.

Update timing depends on the product. Use its status page and support channel for the relevant information.

The Ultimate bundles pair a 35T, 75T or 100T PCIe card with a MAKCU, a 1K HDMI fuser and cables. The Baller bundle includes a 4K DC686 fuser. Compare the bundles and check the current configuration before buying.

The setup described in Duck’s hardware guide uses a gaming computer and a second computer.

Check the specific bundle listing for its card, controller, fuser, cables and firmware options.

Available payment methods and the final total appear in the live checkout. Hardware delivery depends on your destination and stock. Read the shipping policy for the current details.

Available methods and shipping costs are shown at checkout.

Tracking information is sent once the order ships. You can also open the order in your account.

Yes. Contact the support team on Discord with your product name and setup details. The team can help with compatibility questions and installation.

Use the support page for order or setup questions. General business inquiries can go through Contact.

Include the product name, order number where relevant, and a clear description of the issue.