Jump to content
Discord Invites Are Now Enabled Again — Thanks for Your Patience ×

Frequently
Asked Questions

  • I made a purchase — how do I access my product?

    Download guides here: Installation Guides
    Access your keys here: Client Purchases
  • How fast are products delivered?

    Digital products are delivered instantly after purchase. Hardware orders ship same or next business day.
  • When does my key timer start?

    Your timer begins when you first inject the product — not when you purchase.
  • Where do I find updates or status?

    Check our status page or view status directly on each product page.
  • Are your products undetected?

    No product is permanently undetected. Detection status can change at any time, which is why we actively maintain and update all products.
  • What happens if a product stops working?

    This is usually due to a game update or anti-cheat change. Updates are pushed as quickly as possible.
  • Do I need to update after a game update?

    Small updates are often automatic, but major game updates may require a manual update. Always check status before using.
  • Do you offer refunds?

    Due to the nature of digital products, all sales are final once delivered. We provide support to resolve any issues instead.
  • Do you offer support if I need help?

    Yes — we provide full support through our Discord server and website support system.
  • What if I can’t access Discord?

    You can use our website support system to open a ticket and get help directly.
  • How do I check my Windows version?

    Press Windows + R, type winver, and press enter.
  • Do your products work on all Windows versions?

    Not always. Some products require specific Windows versions, so always check requirements before installing.
  • How do I downgrade my Windows version?

    Go to Windows Update Settings → View Update History → Uninstall Updates → select the feature update → uninstall → restart your PC.
  • Do I need a HWID spoofer?

    It is highly recommended. A spoofer protects your system identifiers and helps prevent bans from affecting your real hardware.
  • I was banned — what should I do?

    You will likely need a fresh account and a spoofer before playing again.
  • Where do you ship from?

    All hardware ships from the United States.
  • How long does shipping take?

    U.S. orders typically arrive in ~2 days. International orders usually arrive within 3–5 business days.
  • Will I receive tracking?

    Yes — tracking is automatically sent once your order ships.
  • What is DMA?

    DMA (Direct Memory Access) allows a second PC to read memory from your main PC externally without installing anything on the gaming system.
  • Do I need two PCs for DMA?

    Yes — DMA requires a dual-PC setup.
  • Which DMA card should I choose?

    75T is recommended for most users. 100T is best for high-end setups, while 35T is a budget option.
×
×
  • Create New...