Posted October 16, 2025 #11003 +rep/Kinda annoyed but not mad. I waited almost a day for my 100t firmware. I was kinda acting like a pos but the staff staued cool with me and apologized. I wanted to apologize too for my impatience. I get it, you guys got lots of ticket and you were waiting for the dev. I would still recommend to get more support like @! bmpdma because wait time can be long sometimes but not all the times. I have been using ducks for almost more than 2 years and im amazed by the professionalism of the staff. Its rare to see in this market. Thank you @Mr. Duck @! bmpdma and @MacRae for your help even when the wait annoyed me. You guys are awseome but still I would work a bit on recruiting more dma support agents that have contact with the firmware dev. Because wait can be long in such cases.
Recommended Posts
Join the conversation
Sign in to reply to this topic.