Bad customer service

Waited over a hour for service finaly support responded then i waited longer and longer after 1 text at a time until i started waiting and or and more for a reply got a simple easy cham for a game and after following their steps it did more harm then good still waiting for support during this time... guess what still no help. So i fixed the problems it caused sorted it all and removed the the files etc i noticed alot of good reviews and decided to try this provider but i feel like most of these reviews are fake due. Use them at your own risk. You wont be refunded at all aswell do yourself a fav and check refund policy before you buy aswell