1. Acceptance of Terms of Use

By accessing this web site, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Eligibility & Registration

a. The Services are not targeted towards, nor intended for use by, anyone under the age of 18. By using the Services, you represent and warrant that you are 18 years of age or older. If you are under the age of 18, you may not, under any circumstances or for any reason, use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party.

2.5 Lawful Use & Intended Purpose

Duck’s Services provides hardware, software, and digital products intended for educational, research, testing, and personal use only. Users acknowledge and agree that they are solely responsible for ensuring their use of any product complies with all applicable local, state, federal, and international laws, regulations, game publisher terms, and platform policies.

Duck’s Services does not encourage, endorse, or promote unlawful activity, copyright infringement, circumvention of technological protection measures, or violations of third-party terms of service. Any misuse of products is the sole responsibility of the user.

3. Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on Duck's Services web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

1. modify or copy the materials;
2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
3. attempt to de-compile or reverse engineer any software contained on Duck's Services web site;
4. remove any copyright or other proprietary notations from the materials; or
5. transfer the materials to another person or "mirror" the materials on any other server.

b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Duck's Service at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

4. Disclaimer

The materials on Duck's Service web site are provided "as is". Duck's Service makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Duck's Service does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4.5 No Guarantee of Access, Detection, or Compatibility

Duck’s Services makes no guarantees regarding detection status, compatibility, functionality, or continued access with any game, software update, operating system update, anti-cheat system, or third-party platform. Products may become partially or fully non-functional at any time without notice.

5. Limitations

In no event shall Duck's Service or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Duck's Services Internet site, even if Duck's Services or a Duck's Services authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5.5 Assumption of Risk

By purchasing or using any product provided by Duck’s Services, you knowingly and voluntarily assume all risks associated with such use, including but not limited to account suspensions, bans, data loss, system instability, hardware malfunction, service interruptions, or loss of access. Duck’s Services shall not be held liable for any such outcomes.

6. Revisions and Errata

The materials appearing on Duck's Services web site could include technical, typographical, or photographic errors. Duck's Services does not warrant that any of the materials on its web site are accurate, complete, or current. Duck's Services may make changes to the materials contained on its web site at any time without notice. Duck's Services does not, however, make any commitment to update the materials.

6.5 Product Lifecycle & Discontinuation

Duck’s Services reserves the right to modify, suspend, replace, or discontinue any product, service, subscription, or feature at any time without notice and without liability. No guarantees are made regarding the lifespan, availability, or ongoing support of any product.

7. Links

Duck's Services has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Duck's Services of the site. Use of any such linked web site is at the user's own risk.

8. Site Terms of Use Modifications

Duck's Services may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

9. Governing Law

Any claim relating to Duck's Services web site shall be governed by the laws of the United States without regard to its conflict of law provisions.

10.1 Subscriptions

1. Refunds will only be given if there is a mistake that was made by Duck's Services.
2. Subscriptions will only ever be exchanged for subscriptions of the equal or lower value when you made a mistake at the time of purchase and have not yet activated the service.
3. Subscriptions cannot be upgraded/downgraded to other subscriptions of any value.
4. Subscriptions explicitly defined as “Lifetime” or “Forever” refer to access to the subscription(s) for as long as the service for this specific subscription(s) is granted and/or available, If we decide to cease access to the aforementioned subscription(s), You will not be entitled for any financial refunds or compensations.
5. You are not entitled to a refund If you have been able to use the software.
6. Users caught abusing third party payment services to obtain free services will be immediately and permanently banned.
7. Users caught selling subscriptions, sharing accounts, cracking or manipulating the behavior of the software will be immediately and permanently banned.
8. Subscriptions may be terminated by Duck's Services at any time without warning and without liability, whether financial or not.
9. Subscriptions can at anytime be discontinued without refund. We do not make amendments to ensure the subscription is accessible for any specific amount of time once subscriptions have been terminated by Duck's Services.
10. Users found using our software to cheat in tournaments or competitions for monetary gain will have their accounts permanently terminated.
11. Users caught attempting to manipulate or bypass the hardware locking system in any way will have their account terminated and future access will be restricted.
12. In rare cases, some of our users may be required to reinstall their operating system, we will completely help you throughout this process but, a refund will no be available.

10.2 Money-Back Guarantee

Duck’s Services offers a 100% money-back guarantee within 24 hours of purchase if the product is non-functional and our support team is unable to resolve the issue. To qualify, the service must not have been used successfully, and you must contact support within this period. Proof of the issue may be required. This guarantee does not apply to user error, system incompatibility, or violations of our terms.

10.3 Hardware Products

1. Refunds will only be given if there is a mistake that was made by Duck's Services.
2. All sales are final, once the order placed it can not be canceled.
3. The shipping address can be changed up until the label has been printed, please contact us to do so.
4. If a product arrives defective, a replacement will be shipped once the defective unit has been received.

10.4 Chargebacks, Disputes & Fraud Prevention

Users agree not to initiate chargebacks or payment disputes without first contacting Duck’s Services support. Fraudulent disputes, abuse of payment systems, or attempts to obtain products without payment may result in immediate termination of access, permanent account bans, and reporting to payment processors or relevant platforms.

Duck’s Services reserves the right to provide transaction records, access logs, IP data, and usage evidence to payment processors or financial institutions in dispute investigations.

11. Online Gaming

Use of any product may violate the terms, rules, or policies of third-party games or platforms. You acknowledge and agree that any such use is undertaken at your own discretion and risk. Duck’s Services is not responsible for any account actions, suspensions, bans, or losses resulting from the use of its products.

Duck’s Services is not liable for potential claims arising from a user’s actions involving third-party intellectual property or platform agreements. In such events, the user agrees to fully indemnify and hold harmless Duck’s Services from any related claims.

11.5 Indemnification

You agree to indemnify, defend, and hold harmless Duck’s Services, its owners, operators, affiliates, developers, suppliers, and staff from and against any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising out of or related to your use or misuse of the Services, violation of these Terms, or violation of any third-party rights, including intellectual property or platform terms.

12. Arbitration & Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration on an individual basis. You waive any right to participate in a class action lawsuit, class-wide arbitration, or representative action against Duck’s Services.